@MojangSupport my friend needs help @imNoelleLol because she keeps trying to purchase minecraft but it keeps saying, “ an error occurred while placing order please verify credit card info and try again.” it also doesn’t work when she tries buying it off microsoft store. help?
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Replying to @fr3ddiel0velace
Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^km

Sep 20, 2019 · 7:28 PM UTC

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Replying to @MojangSupport
What is transaction ID?
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For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por…