@MojangSupport I’m having issues and the website can’t help me please help I just want my minecraft back
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I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^CW

Sep 19, 2019 · 3:19 PM UTC

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Replying to @MojangSupport
I used a school email from a school I have since graduated from and am no longer able to access the email account, however I’ve forgotten my password and since I can’t use my old email address, there’s no way to reset it.