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John
@IronMonkZen
11 Sep 2019
Replying to
@MojangSupport
I just logged into Minecraft for the Xbox One edition and none of my skin or texture packs are being registered as purchased. The game is telling me it's all locked. Plus the game screen is saying version 1.12 and not 1.14
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Mojang Support
@MojangSupport
18 Sep 2019
Replying to
@IronMonkZen
The problem you've described sounds like a temporary issue (
help.mojang.com/customer/por…
). Please try again later. ^RL
Sep 18, 2019 · 6:37 PM UTC