For 3+ days now the #Minecraft support page says "currently replying to cases received on July 15th". I wanted to play this year, and not have to buy a new account. @MojangSupport help please? Case #3029122. ☹️
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Replying to @DeathmicLP
I apologize. We have a backlog currently, but are working to reply as soon as possible. Thank you for your patience. ^RH

Sep 16, 2019 · 7:08 PM UTC