@MojangSupport Is there a faster way to contact you all for some help? It's unacceptable that I have to wait over a month to get an answer.
3
Replying to @Ortizacke
Hi. What issue do you need assistance with? ^TC

Sep 5, 2019 · 7:00 AM UTC

2
Replying to @MojangSupport
I've owned Minecraft for almost 10 years and last month it started saying I don't own it and can only play the demo. I just want to know why it is doing that. Help page for this issue does not help.
Replying to @MojangSupport
Right after I sent you guys my reply, I discovered the issue. The launcher had logged me out of the account I own it on and had somehow logged me into my account I don't own it on.