@MojangSupport tried to connect to my old minecraft account (bought my key in 2011), login doesnt work, found a thing that said I have to migrate my username account to an email one, and when I try, it says it's already migrated... Can someone assist please.
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Also tried every email I have for the forgot password, including the one that it was originally bought on... and no emails ever come through (not in spam either)
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We are currently dealing with a large backlog. We will help everybody that needs assistance. Thank you for your patience. ^TC
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This wasn't patience, it was distaste, it's something that could easily be automated and you choose not to. You reward the people who exploit your system because it forces honest people to repurchase your product twice.
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Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^NT
Sep 2, 2019 · 8:22 AM UTC


