@MojangSupport Hi, havent used my account for many years and i cannot recover my password. The recovery email never comes (i tried many times). Email support is not responding. Do i have to buy new game and new account to play? thanks
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Replying to @Molda_22
Hi. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^RR

Aug 29, 2019 · 7:16 AM UTC

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Replying to @MojangSupport
As soon as possible? I really don't think it's normal to wait 2 months for reply of customer support. Out of the millions and billions you earned from this game, you should invest little bit to hire more staff. this is crazy
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