@MojangSupport I’m having issues with my Minecraft account! I purchased Minecraft, but in my account it says I don’t have it! I’ve played before without any problems, and I’ve submitted a ticket, but haven’t heard back! SOS 😭
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Replying to @kimbabekwan
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH

Aug 28, 2019 · 7:05 AM UTC

1
Replying to @MojangSupport
This literally doesn’t help me. I made the purchase, played the game like two times, and then it disappeared like I never even made the purchase but my PayPal was charged. I sent in a support ticket weeks ago on the official mojang site and haven’t heard anything.