@MojangSupport hey guys this has happened a number of times. We’ll purchase skins in Minecraft and they won’t download, yet we are still charged. I had to buy one skin twice before it downloaded. What’s the deal? Just bought one skin and again it didn’t download.
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Replying to @thetylerwinters
I'm sorry to hear about the issue. For info and help with the Marketplace, see our article at help.mojang.com/customer/por… ^JH

Aug 26, 2019 · 7:49 AM UTC