@MojangSupport hello I tweeted a question about a week ago and got no response at all
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Replying to @paddymulligan16
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR

Aug 22, 2019 · 9:21 AM UTC

1
Replying to @MojangSupport
I also emailed as well with the transaction ID before my first tweet here and received no response there either