@MojangSupport hello, I need assistance: I purchased minecoins, purchased a texture pack, received an error message after 30 seconds, minecoins were taken from my balance but no sign of purchase of the pack.
3
Replying to @dragonbumming
Hi. For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^RR

Aug 21, 2019 · 7:59 AM UTC

1
Replying to @MojangSupport
I already read that multiple times, thank you, now how do I recover a purchase that took minecoins but did not actually add the product to my owned packs