@MojangSupport Hi, I have forgotten my password, and when I request a password reset using the "forgot password" feature, I do not receive any email. I have checked my junk folder as well. Can you check if the "forgot password" feature is working? Thanks
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Replying to @pulseduck
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR

Aug 21, 2019 · 7:21 AM UTC

1
Replying to @MojangSupport
@MojangSupport I have created a email ticket, can you confirm that the support website is correct in saying that they're currently answering cases from 21st JUNE? Does this mean it will be 2 months until a response?