Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
What a transaction ID?
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Replying to @EmperorZurgi
Hi, please see help.mojang.com/customer/en/…. Thanks for your patience. ^TC

Aug 20, 2019 · 7:31 AM UTC

1
Replying to @MojangSupport
Been over a week and still no response..