@MojangSupport Hi, I have forgotten my password, and when I request a password reset using the "forgot password" feature, I do not receive any email. I have checked my junk folder as well. Can you check if the "forgot password" feature is working? Thanks
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Replying to @pulseduck
Hi. Please try using a different browser or device to see if you still are not getting our emails. ^RR

Aug 19, 2019 · 10:35 AM UTC

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Replying to @MojangSupport
Thanks for the response, I tried with different browsers and also with a new device but still have not received any emails
Replying to @MojangSupport
@MojangSupport Hi, I am still not receiving 'password reset' emails despite trying on different browers and a different device. Could you check why the emails are not being sent? thanks