@MojangSupport I contacted your customer support ~6 weeks ago in order to recover a legacy account. Waited a month to receive a reply (which was clearly copy pasted) and have heard nothing since I replied almost two weeks ago. I understand busy periods but this is ridiculous.
2
Replying to @MeddHugo
Hi. Can you please provide your case number so that we can investigate your issue further? ^RR

Aug 19, 2019 · 10:04 AM UTC

1
Replying to @MojangSupport
Absolutely; the case number is #2850774.