@MojangSupport Any chance I can get some help with my account. I can't log in and I requested a password reset but nothing has arrived for over an hour now and I really wanted to play, haha.
1
Replying to @KarkMedia
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Aug 19, 2019 · 9:37 AM UTC

3
Replying to @MojangSupport
I have no idea where to find the transaction ID
Replying to @MojangSupport
I checked all of my emails and I don't have anything from the original purchase anymore but I know it was prior to the Microsoft buyout. I have several password reset emails from before (last one being in 2015). So I'm not sure why it won't just send me another email...
Replying to @MojangSupport
My case # is 2960677