Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
What a transaction ID?
1
Replying to @EmperorZurgi
Please send us an email at help.mojang.com/customer/por… and we will assist you further in this matter. ^TC

Aug 16, 2019 · 9:15 AM UTC

1
Replying to @MojangSupport
thanks, how long does it take to respond?