Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
What a transaction ID?
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Replying to @EmperorZurgi
After a purchase, players receive an email from Mojang with their transaction ID. Please provide it in the email. ^TC

Aug 16, 2019 · 7:46 AM UTC

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Replying to @MojangSupport
That email Doesn’t exist anymore I changed it. Is there another way?