@MojangSupport I have and issue and sent an email but I cannot wait 2 months for an answer. I've gotten charged for both the 2 person and the 10 person realms on Xbox for the past 2 months, and my realm says it's expired even though my bank account was charged for this month.
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Replying to @PanicJolyn
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^CE

Aug 16, 2019 · 7:27 AM UTC

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Replying to @MojangSupport
That says 2 months. I've had $16 taken from me and still cannot play the game that I've over paid for and I will not renew it again when I've already paid for it. It's a rip off and Microsoft is blaming you.