@MojangSupport looking for help accessing a new account I just made. Please DM? 😢
3
Replying to @alsoralph
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR

Aug 15, 2019 · 8:29 AM UTC

1
Replying to @MojangSupport
Thanks for letting me know! I have submitted my email, but there is no transaction ID yet. I can’t do anything on the account until I provide a second email for parental consent and buy the game through that.