@MojangSupport A while ago I bought Minecraft Java and when I went to claim Minecraft for Windows 10, i redeemed the code and it only gave me the free trial. I can DM you proof of purchase if you wish.
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Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^TC
Aug 14, 2019 · 12:15 PM UTC