Realms for the Java Edition should also be back up and running now. Thanks for your patience! ^JH
Aug 8, 2019 · 8:55 AM UTC
94
9
5
134
For technical help, please visit help.mojang.com/customer/por…. ^FS
1
Hi Mojang, I have sent you an email on 22 of July and still didn't get any answers from you, when I will hear from you? it's taking too long and I can't access my games. Thanks!
1
1
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^TC
1
So i got a new computer and on Minecraft.net website it say that i need to purchase minecraft even if a log in on my minecraft profile. Can you please help me?
2
Hi. If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^RR
@MojangSupport my account got hacked and someone started a realms trail on mine, can you stop it?
1
1
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
1
The Website says my account ist already migrated I know the old e-mail, username password but all the possible e-mails I could have used for the Mojang account are not working. I also do not have my Transaction ID. Can I anywhere see to which e-mail my Username is connected? TY.
1
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS