Realms for the Java Edition should also be back up and running now. Thanks for your patience! ^JH

Aug 8, 2019 · 8:55 AM UTC

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The problem you've described sounds like a temporary issue. Please try again later. ^JS
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I'm sorry to hear that. For info about account deactivation or deletion, please visit help.mojang.com/customer/en/… ^RS
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For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^
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Sorry for the trouble you're having! We'll try to respond as soon as possible to your ticket. Thanks for your incredible patience! ^AS