@MojangSupport So I decided to request a password reset and it didn't send an email to me, what's up with that and how do I get this issue resolved?
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Replying to @Molpthepotato @Molpolp
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Aug 7, 2019 · 7:21 AM UTC

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Replying to @MojangSupport
I can't find my transaction ID, I bought Minecraft just after 1.3 release around 2010-11. I do have access to the emails it's been connected to but as I said you guys aren't sending me any password reset emails even when I request them
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I'm sure you as an established company have a way to deal with this, I put in a support ticket and I know it'll take a few months to get to. I just wanted to see if there was anything you could do here