@MojangSupport I bought Minecraft back in 2011-2012 and was about to redeem my free windows 10 today. It said it was already redeemed back in 2017. When I go to the store it doesn’t say I have ever owned it. Anything I can do? Thanks!
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Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
Aug 2, 2019 · 9:50 AM UTC