The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^FS

Aug 1, 2019 · 9:27 AM UTC

1
Replying to @MojangSupport
Hopefully that’s all it is...... that being said i have had these issues every time I try to get on..... can’t access my purchased items, and can’t get on our realm.