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I mailed you two times and no answer since 2 weeks thanks a lot @MojangSupport

We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS

Just to know if this is usual to wait as much ?! 2 weeks and still no answer at this time ..

My account was hacked I asked in a mail to recover it, 07/18/2019, still no answer from mojang. The answer is don't get hacked if you BUY minecrap. And don't answer this @MojangSupport, if this is just to answer your scripted lines keep 'em.