@MojangSupport For one week now, my son has been waiting for a new password. Could you please check it up?
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Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
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That’s what we did. Trying again.
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Can’t find the transaction ID. 🤔
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Replying to @actorindigo
For info on how to locate your transaction ID or recover it if you no longer have it, see help.mojang.com/customer/por… ^FS

Jul 30, 2019 · 8:17 AM UTC