@MojangSupport For one week now, my son has been waiting for a new password. Could you please check it up?
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Replying to @actorindigo
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Jul 29, 2019 · 10:41 AM UTC

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Replying to @MojangSupport
That’s what we did. Trying again.
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Can’t find the transaction ID. 🤔
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