Wow. We started 4 support-requests within a year and we still got no answer from @MojangSupport really great job guys.
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Replying to @FrauPixelbrei
Sorry, we try to reply as soon as possible & are working on shortening the wait. thanks for your patience ^FS

Jul 25, 2019 · 10:20 AM UTC

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Replying to @MojangSupport
We're waiting a whole year for an answer... How long should we wait until anything happens..?