@mojangsupport Hi, Why can’t daughter purchase from Marketplace? - getting error message suggesting issue with internet connection but there is no such issue! Very frustrating! App fully up to date. Thanks for any help!!
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Message “we’re sorry we were unable to complete your purchase. Maybe check your internet connection?” This is on an iPad.
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Replying to @PriorClaire
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. Please attach your Gamertag. ^FS

Jul 22, 2019 · 11:23 AM UTC

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Replying to @MojangSupport
Thanks, email sent but I see your website says you are responding to cases from May!! This doesn’t fill me with hope!