@MojangSupport I purchased City Texture Pack on 13th July and started a map in that Texture Pack but every time I save and leave the game and then come back on anothet time its saying I need to purchase the pack. I have the email confirming I bought it
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Replying to @Joanne57442452
For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^FS

Jul 18, 2019 · 8:13 AM UTC

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Replying to @MojangSupport
I contacted Microsoft report and they told me to message Mojang
Replying to @MojangSupport
Actually come to think of it the person I spoke to didnt even email with the ref number. I will contact them again