@MojangSupport hi there! I have a very complicated problem with my account as it uses an old email address and I have no security questions to answer as the account was created so long ago, I'm at a catch 22 and cant contact via the contact tab due to these reasons. Please help!
2
Replying to @Kezza_244
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Jul 18, 2019 · 5:58 AM UTC

1
Replying to @MojangSupport
Hi! my mum bought the game and finding the transaction id seems very difficult is there any other way you can help? I can try provide as much info needed it was just so long ago everything's changed by then