@MojangSupport Hey so a buddy of mine in brazil had his account stolen, and even though he provided the transaction ID and proved he owned the account, support told him they couldn't do anything., What gives?
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Replying to @MrBlueDesigns @RealMrBlue
Sorry, I can't give out any information regarding accounts here on twitter. Send us an email at help.mojang.com/customer/por… ^FS

Jul 17, 2019 Β· 6:41 AM UTC

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Replying to @MojangSupport
Alright, so what do i do if he sends the email, and they say the same thing? He provides proof he bought it, and they say there's nothing they can do?