@MojangSupport your twitter seems much more active than your email. Can we hook up in DMs and discuss some account troubles?
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Replying to @ToastedBrad @bread_j
Hi. Account issues need to be submitted through our form at help.mojang.com/customer/por…. Remember to attach your Transaction ID. ^RR

Jul 15, 2019 · 9:19 AM UTC

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Replying to @MojangSupport
I see you, but I'm going to echo what literally your entire twitter account seems to exist for. 2+ months is a long wait time. Way too long to be considered a positive experience ever. One of the largest video game franchises to exist has one of the worst wait times?
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Compared to riot Games, a similar behemoth of the industry, they responded in 30 seconds via a live chat on a Sunday.