@MojangSupport hey there, my son hasn't used minecraft for a while, and when he logs in it says he hasn't bought it yet--but we know he has--we're not entirely sure which email he had used, or which password--his brother has an account as well, so we're confused, can you help?
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Replying to @msalisburyaz
If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^FS

Jul 15, 2019 · 7:59 AM UTC

1
Replying to @MojangSupport
we have bought minecraft but cannot login, likely because we have updated email accounts and no longer have access to old one. Bought it years ago! HELP!