@MojangSupport We need to change the email for our account. The old email is NOT accessible. We cannot get the transaction code BECAUSE IT IS LOST IN THE UNACCESSIBLE EMAIL. How do we fix this?
2
Replying to @artfulscribbler
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Jul 15, 2019 · 7:36 AM UTC

1
Replying to @MojangSupport
For the last time we DO NOT have the transaction ID it is lost in an inaccessible email account unless there’s another way to find it.