Hello @MojangSupport , Could you please help me with my sister her account? We can’t acces it any more she can’t remeber her password and forgot her username. Because its been a while since she accested her account.
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Replying to @RAZORakaIWAN
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Jul 11, 2019 · 11:40 AM UTC

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Replying to @MojangSupport
I already e-mailed a week ago. But no response.
Replying to @MojangSupport @RAZORakaIWAN
Enjoy waiting ~ 2 months. been in the same boat, i even provided my transaction id but the support still can't help me.
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Omg. In that time I could purchase Minecraft a dozen of times.
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