@MojangSupport I sent my ip to be whitelisted. No response.
4
Replying to @steamgenga
Hey there, do you have a case number for the email you sent us? ^FS

Jul 3, 2019 · 7:25 AM UTC

3
Replying to @MojangSupport
We emailed help@mojang.com No one has responded.
1
How do we get a case number if no one responded to our email?
Replying to @MojangSupport
How do we get a case number if no one responded to our email?
Replying to @MojangSupport
We resent the request please process it today. It’s urgent our camp starts today. We do not have a case number. Just the autogenerated email. Look for matl@engineeringforkidsmetrostl.org