I feel like @MojangSupport need to have a quiet word with themselves. I submitted a ticket on 5th May and 6 weeks later they're only just responding to cases submitted on 24th April. HIRE MORE STAFF. This is ridiculous. #refundme
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Replying to @TommoKelly
please send us the case number of the support ticket you sent us and we will look into your request. ^AL

Jun 17, 2019 · 2:09 PM UTC

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Replying to @MojangSupport
While @TommoKelly is absolutely right, can I please get the same treatment and skip the queue? #359446
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Unfortunately, we must refer you to help.mojang.com/customer/en/…. We appologize for the long response time. ^CE
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Replying to @MojangSupport
#2705557