@MojangSupport @mojang I have been trying to get Minecraft Java for my nine-year-old son since Sunday lunchtime. He will be playing on a PC. I can’t see the validate consent screen on my Mac to authorise. When I tried on PCs, the payment didn’t work. Can you help?
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I had to pay for my granddaughters through PayPal, but now we can’t get it to work. I’m really not happy and either is she.
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Replying to @MoutriaShelly
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR

Jun 13, 2019 · 6:33 AM UTC

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Replying to @MojangSupport
No! I’ve done all that and I can’t get my email answered. I want a refund!!!