@MojangSupport @mojang I have been trying to get Minecraft Java for my nine-year-old son since Sunday lunchtime. He will be playing on a PC. I can’t see the validate consent screen on my Mac to authorise. When I tried on PCs, the payment didn’t work. Can you help?
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Replying to @BeckyDeans
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Jun 10, 2019 · 2:02 PM UTC

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Replying to @MojangSupport
Thank you. I have already done this but there is no transaction ID as neither of us could make a payment.