@MojangSupport Hello I would like to discuss it with a member of the support since I had a big problem on Mojang.net. Sorry for this English translated weird I’m French.
3
Replying to @youbionegaming
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS

Jun 7, 2019 · 9:36 AM UTC

1
Replying to @MojangSupport
The problem is that it’s been 7 years since the game was purchased so I don’t have the transaction ID