Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.
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Trying to set up parental consent, the payment page gets stuck at "Placing order". Browser dev tools console shows JS code errors from your payment plugin. Can you fix the errors so that I can proceed with the payment?
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Replying to @HToomik
For technical help, please visit help.mojang.com/customer/por…. ^FS

Jun 7, 2019 · 8:42 AM UTC

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Replying to @MojangSupport
Thanks, I've been to that page. It has support links for all kinds of varieties of the game itself, but no option for tech support for the mojang.com web site itself.