@MojangSupport if you are currently dealing with emails from April 1st I have a very long wait. Appalling customer service. Please answer my email or refund me. Thank you
3
Replying to @speediemeadie
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH

May 22, 2019 · 11:55 AM UTC

1
Replying to @MojangSupport
It’s been over a week now since I emailed for advise. 4 days since you replied to my tweet saying you were responding ASAP. Surely your extremely large and profitable company can afford more staff to reply to the backlog of queries/ complaints?