@MojangSupport Tried to get back into the game a while back, (didn't even have a new account), and said mine was already registered. I sent the old transaction ID as required on April 28th and site says that support from April 1st are just now being processed? > 1.5 months wait?
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Replying to @wptechguides
We are currently dealing with a very large backlog but have plans to get it down quickly. Thanks for your patience. ^JH

May 19, 2019 · 7:55 PM UTC

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Replying to @MojangSupport
Thank you for the reply. Just seems like something that could be automated... form entry where you enter old transaction ID and other info needed