@MojangSupport There's seriously a month plus wait for account support? This is frankly unacceptable, I literally can't play the game I've owned for nearly ten years. I don't know of any company this size that has such poor support.
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Hi. We apologize for the delay as we're dealing with a large backlog. Thanks for your patience. ^RR
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Is it one month to get your first answer and then a more frequent feedback or is it one month between EACH answer ? Not that I already waited a month with a precise question to get a generic (and useless) mail as an answer but... actually it is.
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Replying to @Lil_Cristal
It takes less time after the first answer. ^FS

May 17, 2019 · 9:32 AM UTC

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Replying to @MojangSupport
And it did. Not the answer I would have expected but it will be a good reminder for the future. #sadnessover9000 Thanks to all the team for your hard work. Hope you will kill bad guy backlog soon.