@MojangSupport hi Mohajang! I sent in a support email on March 25th, but I haven’t heard back from you guys and it says you’re working on cases from March 27th. I’m just wondering what’s up :) thank you!
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Replying to @missjewleeuh
That might have been the case. As we always send out an automatic confirmation email when we have received an inquiry. ^FS

May 14, 2019 · 7:58 AM UTC