@MojangSupport I'm trying to buy minecraft but it tells me that I need to enter a profile name, when I already did? Tried on multiple devices and browsers with no luck :(
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Replying to @ibrahimyussop
Sorry to hear about the problem. Are you still having issues with this? ^JH

May 13, 2019 · 10:54 AM UTC

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Replying to @MojangSupport
Unfortunately the issue persists! Even tried a gibberish profile name with no luck. Should I DM you guys for support?
Replying to @MojangSupport
Hey! I registered with a different e-mail and the purchase went through. The difference was the problematic e-mail had a period before the @ symbol, the successful e-mail had no period before the @ affix. Could you guys check if this is actually the case?