@MojangSupport hi Mohajang! I sent in a support email on March 25th, but I haven’t heard back from you guys and it says you’re working on cases from March 27th. I’m just wondering what’s up :) thank you!
5
Replying to @missjewleeuh
Did you get a case ID when you sent the email? ^FS

May 10, 2019 · 9:47 AM UTC

1
Replying to @MojangSupport
I’m sure I did but I can’t find it :( can it be looked up by my email? I’ve only ever sent one ticket in. I’m a Minecraft alpha user and I haven’t been able to log in for months 😔